Return Policy
At Kennedy Mae Jewelry, we want all our clients to be satisfied with their purchases. If for any reason you are unhappy with your item, we offer a full refund within 7 days of the delivery date, minus shipping charges. To be eligible for a refund, products must be:
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Unworn
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Undamaged
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In the same condition and packaging you received them
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Tags must be attached and not tampered with
Please note: Tags must not be cut off or altered in order to receive a refund.
How to Start a Return:
To initiate a return, please email us at kennedymaejewelry@yahoo.com. Make sure to include your order number in the subject line and the reason for the return in the body of the email. Once reviewed, you will receive a return authorization number. This number must be included somewhere on or in the package in order to receive your full refund.
Important Notes:
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Removal of tags will result in the item being considered a final sale, and it will no longer be eligible for a refund.
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Shipping charges are non-refundable. You are responsible for shipping charges to and from the return destination for orders that need to be refunded.
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Refunds will be processed according to the payment method used on the original order.
ALL FINAL SALE ITEMS ARE NON-REFUNDABLE.
By purchasing from kennedymaejewelry.com, you accept and agree to the terms and conditions outlined above.
If you have any questions or concerns, please contact us at kennedymaejewelry@yahoo.com.
Return Address:
Kennedy Mae Jewelry
277 Fairfield Rd. Suite 124
Fairfield, NJ 07004